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What to expect
Pros
- 🏨Spacious rooms
- 🌟Friendly and helpful staff
- 🛏️Clean and comfortable accommodations
- 🏊Great facilities like swimming pool, sauna, and steam room
- 🍽️Variety of breakfast options
- 🚗Close proximity to dining options and attractions
- 💆Excellent spa services
- 🌆Strategic location in the city
- 🍲Good food quality and selection
- 🎉Responsive to special requests and needs
Cons
- 🚿Slow shower drainage in some rooms
- 🚪Limited balcony access in certain room types
- 📶Unstable and slow Wi-Fi connection
- 📺Limited TV channels and functionality
- 🕊️Some rooms may have mosquito issues
- 🌾Location may be a bit far from the city center
- 🛎️Signs of aging in the property
- 📡Public access to certain amenities like the pool and gym
- 🚗Lack of amenities and entertainment options around the hotel
- 🧴Room amenities like shower need upgrades
What this place has to offer
Pacific Palace Hotel is perfectly located for both business and leisure guests in Batam Island. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like 24-hour room service, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. Entertain the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Pacific Palace Hotel caters to your needs.
Where you'll be sleeping







Deluxe Triple Room
1 queen bed and 1 single bed








Deluxe Twin Room
2 single beds







Deluxe Double Room
1 king bed





Executive Suite
1 super king bed





Cabin Double Room
1 queen bed


Cabin Twin Room
2 single beds




Cabin Room
2 single beds or 1 queen bed



Cabin Double Room
1 queen bed


Standard Room
1 double bed

Executive Room
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 22.79% over the period.
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