Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Lobby
Entrance
Reception
Maha Vihara Duta Maitreya Temple - 3.92 km from property
Executive Suite - Guestroom
Swimming pool
Tua Pek Kong Temple - 1.63 km from property
Jabal Arafah Mosque - 1.65 km from property
Swimming pool
Ferry Terminal - 1.66 km from property
Attractions
Cabin Twin Room - Bed
Bar/lounge
Massage
Deluxe Double Room - Bed
Cabin Double Room - Bed
Bathroom
Facilities
Bathroom
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null
null
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Deluxe Triple Room - Bed
Food and beverages
Restaurant
Fitness center
Spa
Deluxe Double Room - Bed

Pacific Palace Hotel

8.2Rating
ExcellentRated by Guests
838Reviews

What to expect

Pros

  • 🏨Spacious rooms
  • 🌟Friendly and helpful staff
  • 🛏️Clean and comfortable accommodations
  • 🏊Great facilities like swimming pool, sauna, and steam room
  • 🍽️Variety of breakfast options
  • 🚗Close proximity to dining options and attractions
  • 💆Excellent spa services
  • 🌆Strategic location in the city
  • 🍲Good food quality and selection
  • 🎉Responsive to special requests and needs

Cons

  • 🚿Slow shower drainage in some rooms
  • 🚪Limited balcony access in certain room types
  • 📶Unstable and slow Wi-Fi connection
  • 📺Limited TV channels and functionality
  • 🕊️Some rooms may have mosquito issues
  • 🌾Location may be a bit far from the city center
  • 🛎️Signs of aging in the property
  • 📡Public access to certain amenities like the pool and gym
  • 🚗Lack of amenities and entertainment options around the hotel
  • 🧴Room amenities like shower need upgrades

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Karaoke, Massage, Nightclub, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Indonesian

Pacific Palace Hotel is perfectly located for both business and leisure guests in Batam Island. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like 24-hour room service, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. Entertain the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Pacific Palace Hotel caters to your needs.

Where you'll be sleeping

Deluxe Triple Room image 1
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Deluxe Triple Room image 7
49 m²

Deluxe Triple Room

1 queen bed and 1 single bed

Deluxe Twin Room image 1
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Deluxe Twin Room image 3
Deluxe Twin Room image 4
Deluxe Twin Room image 5
Deluxe Twin Room image 6
Deluxe Twin Room image 7
Deluxe Twin Room image 8
49 m²

Deluxe Twin Room

2 single beds

Deluxe Double Room image 1
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Deluxe Double Room image 3
Deluxe Double Room image 4
Deluxe Double Room image 5
Deluxe Double Room image 6
Deluxe Double Room image 7
49 m²

Deluxe Double Room

1 king bed

Executive Suite image 1
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Executive Suite image 3
Executive Suite image 4
Executive Suite image 5
75 m²

Executive Suite

1 super king bed

Cabin Double Room image 1
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Cabin Double Room image 3
Cabin Double Room image 4
Cabin Double Room image 5
24 m²

Cabin Double Room

1 queen bed

Cabin Twin Room image 1
Cabin Twin Room image 2
24 m²

Cabin Twin Room

2 single beds

Cabin Room image 1
Cabin Room image 2
Cabin Room image 3
Cabin Room image 4
24 m²

Cabin Room

2 single beds or 1 queen bed

Cabin Double Room image 1
Cabin Double Room image 2
Cabin Double Room image 3
24 m²

Cabin Double Room

1 queen bed

Standard Room image 1
Standard Room image 2
49 m²

Standard Room

1 double bed

Executive Room image 1
70 m²

Executive Room

What other guests say about this hotel

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Where you'll be staying