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Mercure Melbourne Caroline Springs

Melbourne, Australia

10 20 Lake Street, 3023

8.0Rating
ExcellentRated by Guests
441Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🛏️Clean and spacious rooms
  • 🍽️Delicious food at the restaurant
  • 🚗Free parking available
  • 🛠️Great facilities like gym, pool, and spa
  • 🎵Live music entertainment on weekends
  • 🎭Variety of dining options on-site
  • 🏊Beautiful pool and spa area
  • 🏖️Scenic lakeside vista
  • 🔒Very secure and safe environment

Cons

  • 🧹Room cleanliness needs improvement
  • ❄️Pool water was too cold
  • 💧Low water pressure in showers
  • 🛋️Lack of comfortable seating in rooms
  • 🚪Doors slam loudly, causing disturbance
  • 📶Poor WiFi coverage in certain areas
  • 💰Unexpected charges or issues with refunds
  • 📺Small or outdated TV sets
  • 🚿Shower pressure was inadequate
  • 🛏️Uncomfortable bed or bedding

What this place has to offer

Things to do and ways to relaxBilliards, Casino, Fitness center, Hot tub, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Ideally located in the prime touristic area of Caroline Springs, Mercure Melbourne Caroline Springs Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's daily housekeeping, wheelchair accessible, taxi service, facilities for disabled guests, luggage storage. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. Enjoy the hotel's recreational facilities, including hot tub, fitness center, indoor pool, massage, children's playground, before retiring to your room for a well-deserved rest. Mercure Melbourne Caroline Springs Hotel combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.

Where you'll be sleeping

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30 m²

Superior King Balcony

1 king bed

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25 m²

Standard King Balcony

1 king bed or 2 single beds

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25 m²

Studion King Apartment Balcony

1 king bed or 2 single beds

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25 m²

Privilege King Balcony Lake View

1 king bed

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32 m²

Privilege King Room with Lake View

1 single bed

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40 m²

Superior King Room with Sofabed

1 king bed and 1 sofa bed

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50 m²

Family Room

2 single beds and 1 king bed

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Studio King Size Bed

1 king bed or 1 double bed & 1 king bed

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32 m²

Standard King Room with Lake View

1 king bed

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Superior King Room

1 double bed or 1 king bed

What other guests say about this hotel

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Where you'll be staying