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Privilege room with a large bed - Guestroom

Mercure Krakow Stare Miasto Old Town

Krakow, Poland

9.4Rating
ExceptionalRated by Guests
1,701Reviews

What to expect

Pros

  • 🌟Friendly and welcoming staff
  • 🛏️Comfortable and spacious rooms
  • 🍳Delicious and varied breakfast options
  • 🚂Convenient location near train station and city center
  • 🏊‍♂️Access to pool and spa facilities
  • 🥂Great service and helpful staff members
  • 🛍️Proximity to shopping areas and restaurants
  • 🥨Nice complimentary treats like pretzels and chocolates
  • 🔑Generous gestures like room upgrades and late check-out
  • 🍹Refreshing and complimentary beverages provided daily

Cons

  • 🍽️Disorganized or limited breakfast buffet setup
  • 🚧Construction noise or disturbances nearby
  • 💤Uncomfortable pillows or outdated room furnishings
  • 💸Expensive parking fees
  • 🌆Limited nearby attractions or activities
  • 🚨Lack of proper communication or service recovery during emergencies
  • 🛎️Inconsistent or uninterested front desk service
  • 💡Room lighting issues or lack of sufficient lighting
  • 🥐Breakfast quality inconsistencies or limited options
  • 😕Staff behavior concerns affecting overall experience

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hiking, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Polish, Ukrainian, Russian

Mercure Krakow Stare Miasto Old Town is perfectly located for both business and leisure guests in Krakow. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Mercure Krakow Stare Miasto Old Town. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. For reliable service and professional staff, Mercure Krakow Stare Miasto Old Town caters to your needs.

Where you'll be sleeping

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28 m²

Privilege room with a large bed

1 king bed

Junior Suite with One Double Bed And Sofa image 1
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27 m²

Junior Suite with One Double Bed And Sofa

1 queen bed and 1 sofa bed

Classic double with a comfortable bed image 1
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21 m²

Classic double with a comfortable bed

1 double bed

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25 m²

Classic twin room – two separate beds

2 single beds

Executive Suite with Queen bed and Terrace image 1
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Executive Suite with Queen bed and Terrace image 7
42 m²

Executive Suite with Queen bed and Terrace

1 queen bed and 1 sofa bed

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A standard double with a large bed

Junior Suite with Large Bed, Extra Soffa And Terrace image 1
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Junior Suite with Large Bed, Extra Soffa And Terrace

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21 m²

Standard Twin Room

2 single beds

Superior Queen Room with Sofa Bed image 1
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24 m²

Superior Queen Room with Sofa Bed

1 queen bed and 1 sofa bed

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Junior Suite with large bed and extra sofa

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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Mercure Krakow Stare Miasto Old TownKrakow, Poland

Where you'll be staying