Exterior view
Exterior view
Interior view
Interior view
Exterior view
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Restaurant
Spa
Bathroom
Bathroom
Spa
Food and beverages
Spa
Food and beverages
Food and beverages
Spa
Spa
Spa
Restaurant
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Guestroom
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Restaurant
Balcony/terrace
Spa
Food and beverages
Food and beverages
Food and beverages
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Restaurant
Food and beverages

Hotel y Aguas Termales de Chignahuapan

6.7Rating
GoodRated by Guests
29Reviews

What to expect

Pros

  • 🌟Excellent service with attention to detail
  • 👨‍👩‍👧Family-friendly environment with activities for all ages
  • 🛁Private tub space with thermal water in rooms for a unique experience
  • 🍽️Buffet-style restaurant with good variety and flavor of food
  • 🏊‍♂️Hot springs and pools available for relaxation and enjoyment
  • 🌄Scenic views of lush green mountains and peaceful surroundings
  • 💆‍♂️Spa services including massages and hot tub with a view
  • 🔥Evening bonfire with marshmallows for guests to enjoy
  • 👍Friendly staff willing to offer assistance and go the extra mile
  • 🍹Good variety of beverages and cocktails available

Cons

  • 💸High prices for food and services on-site
  • 🚧Issues with construction and reconstruction causing inconvenience
  • 🌡️Water in pools can be too hot, especially in the mornings
  • 🍔Limited and overpriced dining options within the hotel
  • 👎Poor treatment by security and uncooperative management
  • 🚫Lack of flexibility and rigid policies in place
  • 🧽Hygiene issues with unclean changing rooms and restrooms
  • 🌍Isolated location with limited dining options outside the hotel premises
  • 🎤Poor acoustics causing disturbances and lack of peaceful sleep
  • 💤Spa services may be unavailable or limited during certain times

What this place has to offer

Things to do and ways to relaxMassage, Sauna, Spa, Spa/sauna
Services and conveniencesElevator, Facilities for disabled guests
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenSpanish

Hotel y Aguas Termales de Chignahuapan is a popular choice amongst travelers in Chignahuapan, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, valet parking, car park are readily available for you to enjoy. Private pool, telephone, television LCD/plasma screen, satellite/cable TV, shower can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as sauna, hot spring bath, outdoor pool, indoor pool, massage. Convenience and comfort makes Hotel y Aguas Termales de Chignahuapan the perfect choice for your stay in Chignahuapan.

Where you'll be sleeping

Double Room with Two Double Beds image 1
30 m²

Double Room with Two Double Beds

2 double beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
20 m²

Junior Suite

2 double beds

Room Assigned on Arrival image 1

Room Assigned on Arrival

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -112.67% over the period.

Where you'll be staying