Hotel Villa Mercedes Palenque
7.9Rating
Very GoodRated by Guests
122Reviews
What to expect
Pros
- 🏊Large and clean swimming pools
- 🌿Surrounded by beautiful natural landscapes
- 🍽️Good menu offered at the restaurant
- 🛏️Comfortable beds and pillows
- 🌅Great location close to archaeological sites
- 👨👩👧👦Family-friendly amenities and activities
- 🕊️Peaceful and serene environment
- 🏞️Beautifully manicured green areas
- 🔥Hot water available in rooms
- 🍳Delicious buffet breakfast served
Cons
- 🌧️Inconvenient uphill walk to rooms in rainy weather
- 📺Lack of cable TV service in rooms
- 💸High cost of stay
- 🍽️Poor breakfast options
- 🔧Room maintenance issues like faulty taps and rusty window frames
- 🧴Delayed room delivery and cleaning services
- 🛒Lack of golf carts for luggage transport to distant rooms
- 🎶Noise disturbance during garden maintenance
- 🛋️Uncomfortable seating by the pool with limited attention from staff
- 💡Power outage issues affecting the stay
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at Hotel Villa Mercedes Palenque to discover the wonders of Palenque. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, facilities for disabled guests, meeting facilities, babysitting, restaurant are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, wake-up service, telephone, fan, television. Access to the hotel's outdoor pool, spa, massage, garden will further enhance your satisfying stay. Convenience and comfort makes Hotel Villa Mercedes Palenque the perfect choice for your stay in Palenque.
Where you'll be sleeping
27 m²
Double Room with Two Double Beds
2 double beds
27 m²
King Room
1 king bed
27 m²
Deluxe King Suite
1 queen bed
27 m²
Superior King Room
1 king bed
27 m²
Superior Double Room
2 double beds
27 m²
Double Room - Disability Access
2 single beds
Standard Room
2 double beds or 2 single beds
De Lujo 2 Camas Matrimoniales
20 m²
Executive Two Double Room
2 double beds
20 m²
Executive Room
1 king bed or 2 double beds
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