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What to expect
Pros
- 🏞️Stunning views of the harbor and bay from the rooms
- 👴Historic building with elegant and classic atmosphere
- 👩👧👦Helpful and friendly staff, going above and beyond for guests
- 🍽️Great dining options within the hotel and nearby areas
- 🚶♂️Convenient location near tourist spots, Chinatown, and parks
- 🌟Luxurious amenities and 5-star comfort at reasonable rates
- 🛏️Spacious and well-furnished rooms with comfortable beds
- 🔌Good access to USB points and modern facilities in some rooms
- 🛎️Efficient check-in process and accommodating staff for special requests
- 🎨Artistic displays and galleries showcasing the hotel's history
Cons
- 🔧Some rooms may require refurbishment and upgrades
- 🍳Issues with breakfast arrangement, long queues, and room service for meals
- 🌬️Inconsistent air conditioning in certain rooms
- 🍹Long waiting list for the hotel bar, especially during peak times
- 🚪Uneven surfaces around the hotel premises causing inconvenience with luggage
- 🍵Additional charges for tea and coffee in room tariffs
- 🥞Limited breakfast options and variety for some guests
- 🌧️Weather-related challenges like typhoons and earthquakes affecting stay
- 🕰️Older facilities that may not meet modern standards in some areas
- 💤Noise disturbances in certain rooms, such as from nearby elevators
What this place has to offer
Hotel New Grand is a popular choice amongst travelers in Yokohama, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, chapel, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, linens, slippers, sofa. To enhance guests' stay, the hotel offers recreational facilities such as massage, garden. Friendly staff, great facilities and close proximity to all that Yokohama has to offer are three great reasons you should stay at Hotel New Grand.
Where you'll be sleeping














Main Building Grand Suite with Twin Bed - Non-Smoking
2 single beds













Premier Suite (Grand Club Floor, Tower Wing)













Bay Side Twin Room (Superior Floor, Tower Wing)
2 single beds












Bayside Twin Room for 2 People - Non-Smoking, Newly Renovated
2 single beds













Room












Twin Room (Grand Club Floor, Tower Wing)
2 single beds












Room
2 single beds










Tower Building Bay View Room with Double Bed - Non-Smoking
1 king bed











Room











Bay Front Corner Double Room (Superior Floor, Tower Wing)
1 super king bed
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