Exterior view
Exterior view
Lobby
Reception
Entrance
Entrance
Lobby
1 King Bed with Lake View - View
Broken Bridge - 1.47 km from property
Bai Causeway - 1.62 km from property
West Lake - 1.69 km from property
Baochu Pagoda - 1.38 km from property
2 Twin Beds with Lake View - Room plan
Standard King Room with Garden View
Club Twin Room with Lake View
Swimming pool
Club Twin Room
Facilities
Buffet
Executive lounge
1 King Bed with Garden - Room plan
Facilities
Meeting room / ballrooms
Facilities
Facilities
Ballroom
Facilities
1 King Bed - Room plan
Surrounding environment
1 King Bed with Garden - Room plan
Surrounding environment
Facilities
Restaurant
Regency Club 1 King
Meeting room / ballrooms
Food and beverages
Facilities
Surrounding environment
Restaurant
Facilities
Sports and activities
Bathroom
Restaurant
Executive lounge
Bathroom
Restaurant
Separate living room
Ballroom
Meeting room / ballrooms
Meeting room / ballrooms
Facilities
Restaurant
Meeting room / ballrooms
Bar
Regency Club 1 King
Spa
Bar/lounge
Restaurant
Meeting room / ballrooms
Food and beverages
Facilities
Ballroom
Map
Facilities
Facilities
Meeting room / ballrooms
Restaurant
Surrounding environment
Bar
Restaurant
Food and beverages
Spa
Facilities
Restaurant
Restaurant
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Buffet
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Facilities
Meeting room / ballrooms
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Ballroom
Facilities
Bar/lounge
Separate living room
Facilities
Restaurant
Restaurant

Grand Hyatt Hangzhou

Hangzhou, China

No. 28, Hu Bin Road, 310006

9.0Rating
ExcellentRated by Guests
157Reviews

What to expect

Pros

  • 🌟Exceptional service and helpful staff throughout the hotel
  • 🌄Prime location with stunning views of West Lake
  • 🍽️Delicious food options and excellent dining experiences
  • 🏨Luxurious and modern facilities with comfortable amenities
  • 👍Efficient and friendly check-in and check-out processes
  • 🛋️Beautifully decorated rooms and comfortable accommodations
  • 🍹Great lounge areas and club floors for relaxation
  • 🌆Convenient access to shopping and city center attractions
  • 🥇Highly recommended for both leisure and business travelers
  • 🌺Lovely surroundings and serene ambiance for a relaxing stay

Cons

  • 🚬Some rooms may have lingering smoke smell issues
  • 🌡️Inconsistent room temperature control, with some rooms being too warm
  • 🗣️Limited interaction and lack of hospitality from certain staff members
  • 🚖Potential delays or traffic when requesting taxis during peak hours
  • 🍳Breakfast buffet may not meet expectations compared to other meals
  • 🔊Noise levels or air pollution from the city may affect room comfort
  • 🧹Rooms need better attention to cleanliness and maintenance
  • 💸Higher pricing compared to similar options in the area
  • 🌧️Weather conditions like rain may impact outdoor activities or views
  • 🚪Limited accessibility or restrictions to certain areas of the hotel

What this place has to offer

Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

Hyatt Regency Hangzhou is perfectly located for both business and leisure guests in Hangzhou. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. Hyatt Regency Hangzhou is an excellent choice from which to explore Hangzhou or to simply relax and rejuvenate.

Where you'll be sleeping

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36 m²

2 Twin Beds

2 single beds

1 King Bed with Garden image 1
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1 King Bed with Garden image 4
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70 m²

1 King Bed with Garden

1 king bed

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1 King Bed with Lake View image 5
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36 m²

1 King Bed with Lake View

1 king bed

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36 m²

1 King Bed

1 king bed

2 Twin Beds with Lake View image 1
2 Twin Beds with Lake View image 2
2 Twin Beds with Lake View image 3
2 Twin Beds with Lake View image 4
2 Twin Beds with Lake View image 5
2 Twin Beds with Lake View image 6
36 m²

2 Twin Beds with Lake View

2 single beds

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1 King Bed with Club Access image 4
1 King Bed with Club Access image 5
1 King Bed with Club Access image 6
36 m²

1 King Bed with Club Access

1 king bed

2 Twin Beds with Lake View and Club Access image 1
2 Twin Beds with Lake View and Club Access image 2
2 Twin Beds with Lake View and Club Access image 3
2 Twin Beds with Lake View and Club Access image 4
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36 m²

2 Twin Beds with Lake View and Club Access

2 single beds

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57 m²

Grand Suite

1 king bed

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1 King Bed with Lake View and Club Access image 3
1 King Bed with Lake View and Club Access image 4
1 King Bed with Lake View and Club Access image 5
36 m²

1 King Bed with Lake View and Club Access

1 king bed

2 Twin Beds with Garden image 1
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2 Twin Beds with Garden image 3
2 Twin Beds with Garden image 4
2 Twin Beds with Garden image 5
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70 m²

2 Twin Beds with Garden

2 single beds

What other guests say about this hotel

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Where you'll be staying