Golden Residence Hotel

Name: Golden Residence Hotel
Address: Rua Do Cabrestante 25, Madeira Island, Madeira, 9000-105, Portugal
Rating: 8.418386491557223

Madeira Island, Portugal

Rua Do Cabrestante 25, 9000-105

8.4Rating

ExcellentRated by Guests

533Reviews

What to expect

Pros

🏖️Beautiful beach nearby
🍽️Excellent food at the breakfast and dinner buffets
🏊‍♂️Lovely pool and gardens
🍹Relaxing pool bar with affordable drinks
🌅Spectacular sunset views from the hotel
💆‍♂️Outstanding massage service provided by skilled therapists
👍Helpful and friendly staff throughout the hotel
🏨Accessible rooms and facilities for guests with special needs
🛍️Convenient location near shops, restaurants, and a shopping mall
🌞Beautiful sea views and sunny terraces

Cons

🧹Inconsistent room categorization and view allocations
🚿Issues with cleanliness and room maintenance
🕰️Slow service at the pool and main bar areas
💆‍♂️Negative experience with a massage therapist
💰Additional charges for amenities like room safe and iron
🚪Lack of privacy and noise disturbances in some rooms
🍸Long waiting times for drinks and food orders
🔒Unwelcoming or dismissive attitude from some staff members
🕰️Limited hours and availability for certain facilities like sauna and steam room
🚿Issues with outdated or malfunctioning gym equipment

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Diving, Fishing, Fitness center, Hammam, Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Wind surfing, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Portuguese, Italian