Kuranda Scenic Railway - 1.06 km from property

Panoramic Sea View Room with King Bed - Bed

Cairns Esplanade Boardwalk - 250 m from property

Esplanade Boardwalk - 570 m from property

Crystalbrook Riley

Name: Crystalbrook Riley
Address: 131-141 The Esplanade, Cairns, Queensland, 4870, Australia
Rating: 8.305900816070308

Cairns, Australia

131-141 The Esplanade, 4870

8.3Rating

ExcellentRated by Guests

1,593Reviews

What to expect

Pros

🌟Excellent service and friendly staff
🏊Amazing pool facilities
🍴Delicious breakfast with ample choices
🏖️Beautiful sea view from the room
🛏️Comfortable and modern room amenities
🍹Great rooftop bar with stunning views
🚗Convenient location close to city attractions
🏝️Spacious and well-appointed rooms
👨‍👩‍👧‍👦Interconnecting rooms for families
🌴Tropical relaxation vibe throughout the hotel

Cons

🛄Issues with lost or mishandled luggage
🕊️Birds hitting windows causing noise disturbance
🦟Bedbug infestation reported by guests
🍽️Limited food options and slow service at restaurants
🧺Late room cleaning service and towel shortages
🐦Pigeon presence around breakfast area
🚪Lack of balcony furniture in some rooms
🏊‍♂️Overcrowding and difficulty finding pool seating
🦠Mouldy smell in certain rooms
💰High cost of additional services like parking

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hot tub, Massage, On-site entertainment, Pool with view, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Japanese

Riley a Crystalbrook Collection Resort is a popular choice amongst travelers in Cairns, whether exploring or just passing through. The property offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the property's 24-hour room service, 24-hour security, 24-hour front desk, bar, bicycle rental. Designed for comfort, selected guestrooms offer complimentary tea, closet, towels, carpeting, slippers to ensure a restful night. The property offers various recreational opportunities. For reliable service and professional staff, Riley a Crystalbrook Collection Resort caters to your needs.