Exterior view
Exterior view
Exterior view
Entrance
Swimming pool
Superior King with Sofa Valley View
Restaurant
Hot tub
Sauna
Restaurant
Surrounding environment
Restaurant
Bar/lounge
Surrounding environment
Bar/lounge
Surrounding environment
Food and beverages
Sports and activities
Food and beverages
Food and beverages
Surrounding environment
Standard King Room With Sofa
Bathroom
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Bathroom
Bathroom
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Chalet Mt Buller Hotel

7.1Rating
Very GoodRated by Guests
144Reviews

What to expect

Pros

  • 🛏️Clean and cosy rooms
  • 🏊‍♂️Access to indoor spa and swimming pool
  • 🏔️Great location for ski in ski out
  • 🍴Good cafe and dining options
  • 🛠️Convenient access to ski slopes
  • 🏋️‍♂️On-site gym facilities
  • 🧖‍♂️Spacious rooms with large bathrooms
  • 🔥Heaters in rooms for warmth
  • 🌟Excellent service from staff
  • 🛒Proximity to grocery stores and amenities

Cons

  • 🧼Room cleanliness issues reported
  • 🛋️Outdated rooms in need of renovation
  • 🚪Lack of in-room dining options
  • 💸Some areas are overpriced for the quality
  • 🔇Inconsistent or unhelpful customer service
  • 🛌Uncomfortable sofa beds or sleeping arrangements
  • 🍵Limited amenities like tea/coffee bags or kitchenette
  • 🛒Unexpected additional charges or fees
  • 🚪Room size may not be suitable for larger families
  • 🔩Issues with Wi-Fi connectivity or maintenance problems

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Grand Mercure Chalet Mt Buller Hotel is a popular choice amongst travelers in Mount Buller, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, 24-hour front desk, facilities for disabled guests, luggage storage, babysitting are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, indoor pool. Grand Mercure Chalet Mt Buller Hotel is an excellent choice from which to explore Mount Buller or to simply relax and rejuvenate.

Where you'll be sleeping

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139 m²

Deluxe Suite

1 queen bed & 1 queen bed & 1 sofa bed

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28 m²

Standard King Room With Sofa

1 sofa bed and 1 king bed

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70 m²

Suite

1 queen bed & 1 single bed and 1 double bed

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102 m²

Deluxe Queen Suite

1 queen bed

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112 m²

Suite with Terrace

1 queen bed & 2 single beds

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56 m²

Junior Suite

2 single beds & 1 king bed

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50 m²

Studio

1 king bed and 1 sofa bed

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37 m²

Deluxe King Room

1 king bed and 1 futon

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56 m²

Junior Suite with Mountain View

1 king bed & 2 sofa beds

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56 m²

Deluxe Family Room

1 king bed and 1 bunk bed and 1 sofa bed

What other guests say about this hotel

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Where you'll be staying