Biwa Tulum
9.1Rating
ExceptionalRated by Guests
179Reviews
What to expect
Pros
- 🏖️Convenient location close to city center and shops
- 🍳Delicious breakfast options at the on-site restaurant
- 🚲Free bike rental for exploring the area
- 🏊Clean and relaxing pool area
- 👨👩👧Friendly and helpful staff providing excellent service
- 🌇Great rooftop area for watching sunsets
- 🛏️Comfortable and spacious rooms with modern amenities
- 🍵Complimentary coffee and tea facilities in the room
- 🚗Offering car rental services for easy transportation
- 🥐Lovely café serving delicious breakfast and lunch options
Cons
- 💸Hidden fees and unexpected charges at checkout
- 🔇Noise issues from surrounding area or within the hotel
- ❄️Difficulty with controlling room temperature or AC units
- 🕰️Limited breakfast options or additional charges for hot breakfast
- 🔊Poor soundproofing in rooms, leading to noise disturbances
- 🚪Issues with room doors or balcony doors not being soundproofed
- 💧Limited or additional charges for bottled water in the room
- 🚗Challenges with parking or transportation arrangements
- 💰High costs for additional services or amenities
- 🍳Inconsistencies with complimentary vs. paid breakfast items
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Massage
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star Biwa Tulum offers comfort and convenience whether you're on business or holiday in Tulum. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Biwa Tulum. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, clothes rack, linens, towels, closet. The property offers various recreational opportunities. Convenience and comfort make Biwa Tulum the perfect choice for your stay in Tulum.
Where you'll be sleeping
60 m²
Junior Suite, 2 Bedrooms, Accessible, City View
2 single beds and 1 queen bed
32 m²
Twin Room
2 single beds
80 m²
Junior Suite with Balcony
1 queen bed & 2 single beds
32 m²
Double Room with Balcony
1 king bed
60 m²
Standard Junior Suite
28 m²
Double King Size Bed
1 double bed
28 m²
Deluxe Twin Room, Multiple Beds, Accessible, City View
2 single beds
28 m²
Superior Double Room, 1 King Bed, Accessible, City View
1 king bed
28 m²
Double Room
2 single beds
28 m²
Superior Accessible King Bed Room with City View
1 king bed
What other guests say about this hotel
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